24 Nov

Scaling Managed Services in the Cloud Era

The way that there has been rapid adoption of the cloud services by many organizations, it has posed to be a once in a generation, the multibillion-dollar shift in the IT industry. In this blog, we will discuss some of the biggest challenges that the adoption of Infrastructure as a service and software as a service present to the applications developers and IT department; and how the managed service providers need to alter the way they work to stay relevant in the industry.

To read about:  Complexity Will Drive Demand For Managed Services Providers

 

Complexity for MSPs

 

Since there has been a rapid increase in the adoption of cloud infrastructure and presenting infrastructure as a service (IaaS), it has brought a revolution in the way that companies are managing their IT. Everything starting from how they develop their own internal software to the way they access third-party applications is rapidly changing. The Huge amount of applications and internal workloads are moving from internal data centers to a third-party public or private cloud providers.

The conception of IaaS or SaaS (software as a service) has assisted the organization to reduce the compelling upfront investment, hardship in the adoption of the service and the cost of maintaining the traditional software by shifting the burden on the vendors. There are some tradeoffs that come with these benefits like data being dispersed across locations and services, less data control, unknown security paradigms, usage and procurement tracking issues etc.

 

 

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Even though this is a paradigm shift to a more strategic IT, Managed service providers need to stay updated with the type of services that they offer and the way they offer these services in order to stay on the top in this paradigm shift.

The progression of infrastructure architecture and applications from data centers present internally in the organization to different locations around the globe has changed the landscape for MSPs. The three relatively recent innovations that require a change  in the way MSPs deliver their services are as follows:

  • Organizations these days are opting for hybrid internal data centers, clouds and third party service providers to deliver their IT services internally or to their customers.
  • The significance of perimeter-based network security policies has been reduced due to the breach of company’s firewalls and has hence resulted in zero trust policies.
  • Developers are opting for Micro service – based application architectures to keep the applications efficient and tough when they are using dynamic cloud infrastructure.

 

   Conclusion: New Tools and Best Practices Are Needed For MSPs

 

Since there has been a rapid adoption of cloud services in the IT landscape which has resulted in a huge amount of change in how budgets are allocated to develop the applications and how network security is treated. Managed service providers need to remodel their tools and workflow patterns in order to stay up to date with the new paradigm.

 

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You can also take a look at Benefits of Managed Services and Why should you opt for a Managed Service Provider?

 

  • MSP’s need to have a consolidated access that is designed to work in all work environments as there is a wider reach as applications are now distributed across geographic regions and Public/private cloud providers.
  • The access given to the MSP’s should be according to the new, modern information security practices and they should be identity aware. They should not only rely upon the perimeter of network security.
  • Since the applications architectures that are built are complex in nature they need management tools that are designed for microservices which can locate and follow dynamic services when they move across different environments.

This is beneficial for those MSP’s that can adapt to these changes and alter their workflows and tools according to the new approaches that would ultimately give them advantages in the new cloud era.

 

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